Q: Why should I have my dog walked every day? Aren’t bathroom breaks good enough?.
A: Bathroom breaks are never enough for your dog. Just like you need to socialize and talk to your friends, your pet needs it too.
Q: How much time does my dog need to be outside and how many times a day?.
A: It really depends on your dog. A 30 minutes’ walk is the minimum recommendation. But before stipulating times, we will need assess your dog and have a conversation with you. This assessment takes about 1 hour and it includes a short walk to get to know your dog.
Q: Can my dog bring his favorite toy?.
A: No! As much as we would love your dog to have his favourite toy, we don’t want your dog or another dog to get on a fight because of a toy.
Q: Will you walk my dog in any season?.
A: Yes. We walk your dog in any season, but please keep in mind that weather conditions should shorten you dog walks and activities. Our priority is the safety of your day.
Q: Will my dog come home as clean as when he was picked up?.
A: We cannot guarantee that your dog will come home as clean as before. Our staff will make sure that your dog is dried out as much as possible. However, we highly recommend you to have a spare towel by the door during drop off.
Q: Does my dog need to be vaccinated?.
A: Absolutely! All dogs must be vaccinated and must have all their shots, and Flea and Tick Prevention updated.
Q: What happens in an emergency?.
A: Even though all our staff is Canine First Aid Certified we will contact you and/or your vet. In case we can’t contact anyone, we will take your dog to the nearest Veterinarian.
Q: How do I know if my dog was picked up at the proper time?.
A: We will provide a QR code, unique to your pet, that should be scanned during every pick up and drop off and an automatic email will be send to you.
Q: What checks do your staff have?.
A: All staff members should have a criminal record check updated every year.
Q: I have so many questions, what is the best time to contact you?.
A: You can contact us at any time. Feel free to drop us an email at firstname.lastname@example.org or call/text us at 604.209.9875, we will be happy to answer all your questions.